Terms of service

For the purpose of these Terms and Conditions, the terms “we”, “us”, “our” used anywhere on this page shall mean Ek Ping, whose registered/operational office is at Kochi, Kerala, India. “You”, “your”, “user”, “visitor” shall mean any natural or legal person visiting our website and/or agreeing to purchase ethnic wear from us.

Your use of the website and/or purchases from us are governed by the following Terms and Conditions.

Website Content and Liability

Content on this website may change without notice. Ek Ping and third parties provide no warranty on the accuracy, timeliness, completeness, or suitability of information and materials for any purpose. You acknowledge potential inaccuracies; we exclude all liability for them to the fullest extent permitted by law. Use of any website information or products is at your own risk—ensure they meet your needs for ladies' ethnic wear.

Intellectual Property

Our website contains proprietary or licensed material, including designs, layouts, graphics, and ethnic wear imagery. Reproduction is prohibited except per our copyright notice within these terms. All third-party trademarks are acknowledged. Unauthorized use invites damages claims or criminal action.

External Links and Website Usage

Links to other sites are for convenience only. Do not link to our site without Ek Ping's prior written consent. Disputes from website use, purchases, or engagement follow Indian law.

Transaction Liability

Ek Ping bears no liability for losses from transaction declines due to card limits set with our acquiring bank.

Shipping Policy

Domestic orders ship via registered couriers or speed post. International orders use registered international couriers or speed post only.

Pricing Policy

Ek Ping offers competitive prices for ladies' ethnic wear, clearly shown per item. Discounts and promotions are transparently communicated.

Payment Terms, Including EMI

All prices are in Indian Rupees (INR), inclusive of taxes. We accept credit/debit cards, net banking, UPI, and EMI.

EMI Eligibility: Available on select cards from partner banks; subject to minimum order value, issuer discretion, and credit limits.

EMI Types:

  • Standard EMI: Bank interest applies.

  • No Cost EMI: Interest as upfront discount on select promotions.

  • Low Cost EMI: Partial interest reduction.

EMI Tenures: 3-24 months, varying by bank; details shown at checkout.

EMI Processing: Full amount authorized upfront; conversion in 3-4 business days; monthly charges on statements.

Cancellations/Refunds for EMI: Processed to original method; EMI adjustments per bank policy, possible charges. Contact issuer for partial refunds.